Key Highlights
- Ather 450S electric scooter owner disappointed with high service charge
- Had to pay around Rs. 10,000
- Service cost similar to Kia EV6
Ather Energy seems to be letting down its customers in unusual ways. Just a while ago, a Noida resident was seen complaining online getting late to work due to Ather e-scooter update. Now, another Ather customer resorted to microblogging platform Twitter to share disappointment over expensive service charge which he had to pay for the 450S electric scooter. Here’s what happened:
Ather 450S Service Cost As Expensive As Kia EV6?
A user on X (Arun Bhat S) shared series of tweets where he shared disappointment with high service maintenance cost associated with the 450S electric scooter. Ather has been touting its low cost service charges for the electric scooter. The customer also shared service cost comparison between the Kia EV6 and the 450S.
The Ather 450S electric scooter owned by the user was serviced at 30,000 kms for which he had to pay around Rs. 7,500. Whereas, the Kia EV6 which the customer owns also got serviced with the similar costs which included AC filter change, wheel alignment, along with balancing and rotation.
Also Read: Ola Electric Launches Its 500th Service Centre In India
Reason For Expensive Service Charge?
In another tweet Arun notes that the Ather 450S service cost was cheaper until the pro service subscription was active. However, with this service pack getting discontinued, the charges spiked. But why exactly the service cost is so expensive and almost equivalent to that of a premium electric car.
Arun explains the primary costing which made the servicing expensive was the added cost for braking module. However, consider the Ather 450 electric scooter series utilizes regenerative braking system, the maintenance cost shouldn’t have been this high.
Also Read: EV Range Anxiety In Summers: Tips To Improve Electric Car/ Scooter Battery Performance
What Does Ather Say?
Ather has tried to reach out the customer and replied with a comment stating, “Hey, Arun! We’re here to help resolve any issues you’re facing. Could you kindly provide us with the case ID that you might have raised through the Ather app, or your registered contact details via DM? We’re ready to assist you further.” It remains to be seen what resolution Ather brings for this customer and other who might experience similar issues with 450 series e-scooter servicing in future.
