Key Highlights
- Avoid sharing sensitive information like UPI PINs
- Report issues through official channels only
- Don’t use screen-sharing apps during transactions
The National Payment Corporation of India (NPCI) has issued a crucial advisory to users of GPay, PhonePe, and other UPI apps due to the growth in online UPI fraud in India. The government and banking institutions have called for vigilance in response to the concerning Digital Arrest Scam, in which scammers pose as authorities to trick victims.
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What Is The Digital Arrest Scam?
In this scam, scammers pose as government representatives and accuse victims of money laundering or cybercrime. They coerce people into sending money or disclosing private information by using persuasive rhetoric and fictitious proof. Victims are frequently contacted by mails, texts, or phone calls.
NPCI’s Do’s For Staying Safe
- Register your mobile number with the bank: Ensure it is updated for secure transactions.
- Use UPI PIN wisely: Enter your PIN only for payments, never for receiving money.
- Check in-app notifications: Always verify UPI transactions through app alerts.
- Verify contact details online: Find your bank’s contact information only on its official website.
- Report issues responsibly: Raise complaints only with the bank or police authorities.
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NPCI’s Don’ts To Avoid Fraud
- Don’t forward suspicious SMS: Ignore requests from unknown people claiming to be officials.
- Never share PINs or card details: Keep UPI and debit card information private.
- Avoid screen sharing apps: Fraudsters can misuse remote access apps during financial transactions.
- Keep grievances off social media: Don’t share transactional details on public platforms.
- Avoid multitasking while transacting: Refrain from speaking to unknown callers during UPI transactions.
The key to protecting oneself from online fraud is to remain knowledgeable and watchful. Before acting, always make sure, and report any suspicious conduct right away.
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