Key Highlights
- Vi launched a baggage protection service for postpaid users
- Available for Rs. 99, it offers Rs. 19,800 per bag if lost beyond 96 hours
- Users must register and report lost baggage within 24 hours
Traveling internationally can be exciting, but lost or delayed baggage can ruin the experience. To help its users avoid such issues, Vodafone Idea has launched a new baggage protection service for its postpaid customers in India. This service is introduced in partnership with US-based Blue Ribbon Bags to provide extra security while traveling.
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Vi’s Baggage Protection Service: Features
- Exclusive for Postpaid Users: The service is available only for Vi postpaid users who recharge with an international roaming plan.
- Partnered with Blue Ribbon Bags: A trusted lost baggage concierge service will handle tracking and compensation.
- Affordable Add-On: Users can activate this service for an additional cost of Rs. 99.
- Compensation for Lost Bags: If a user’s baggage is not returned within 96 hours, they will receive Rs. 19,800 per bag.
- Maximum Coverage: Compensation is available for up to two lost or delayed bags per user.
How The Service Works
- Vi postpaid users must first recharge their SIM with a valid international roaming plan.
- Users can opt for the add-on baggage protection service by paying Rs. 99.
- Before traveling, users need to register their baggage details with the Blue Ribbon Bags.
- If baggage is lost or delayed, users must file a complaint with both the airline and Blue Ribbon Bags within 24 hours of landing.
- Blue Ribbon Bags will track the missing luggage and try to return it. If not found within 96 hours, compensation of Rs. 19,800 per bag (up to two bags) will be provided.
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Why This Service Is Useful
- With over 36 million bags mishandled globally in 2024 (as per SITA’s report), this service offers much-needed protection.
- Blue Ribbon Bags will handle the entire tracking process.
- Users can travel with confidence, knowing they have financial coverage in case of baggage loss.
- At just Rs. 99, this add-on provides significant value.
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