Plan Your Next Flight With IndiGo’s Chatbot 6Eskai: Here’s How

IndiGo
(Last Updated On: June 21, 2024)

Key Highlights

  • Book IndiGo flights and manage travel details effortlessly via WhatsApp
  • Get 24/7 personalized assistance, reducing wait times
  • Enjoy a streamlined experience from booking to check-in

In today’s fast-paced world, convenience is key, and IndiGo Airlines is leading the way with their innovative AI booking assistant, 6Eskai. This virtual assistant revolutionizes the travel experience by allowing customers to manage their flights effortlessly from booking to check-in and more. Also Read | Last-Minute Travel Plans? Here’s How To Book Tatkal Train Tickets Online

What Can 6Eskai Do?

6Eskai is not just another chatbot—it’s a complete travel assistant capable of handling a wide range of tasks:

  • Booking Tickets: Easily book your flight tickets with a few simple steps.
  • Applying Promotional Discounts: Avail of special offers and discounts seamlessly.
  • Booking Addons: Customize your travel with additional services like extra baggage or meals.
  • Performing Web Check-Ins: Save time at the airport by checking in online.
  • Helping with Seat Selection: Choose your preferred seat before you fly.
  • Planning Trips: Get assistance in planning your entire travel itinerary.
  • Answering FAQs: Quickly find answers to common queries related to your flight.
  • Connecting Customers with an Agent: Seamlessly escalate to a human agent if needed.

How To Book A Ticket Using 6Eskai

IndiGo’s Chatbot 6Eskai

IndiGo has streamlined the booking process with 6Eskai, making it user-friendly and efficient:

Step 1: Log in to www.goindigo.in.

Step 2: Click on the 6Eskai tab located on the homepage.

Step 3: Select “Book Flight Tickets” from the menu.

Step 4: Input your travel information—origin, destination, date, and type of trip.

Step 5: Specify the number and types of passengers.

Step 6: If applicable, enter a promo code for discounts.

Step 7: Double-check your details before proceeding.

Step 8: Choose your preferred flight timing and fare.

Step 9: Complete your payment securely online.

Benefits Of Using 6Eskai

The introduction of 6Eskai has brought numerous benefits to IndiGo customers:

  • 24/7 Customer Service: Access assistance anytime, anywhere, ensuring help is always available.
  • Personalized Assistance: Tailored responses cater to individual preferences and needs.
  • Quick and Easy: Booking flights, checking in, and resolving queries are simplified with intuitive chat interactions.
  • Time-Saving: Avoid long waits on the phone or at the airport by managing tasks swiftly online.
  • Stress Reduction: Minimize travel planning stress with a user-friendly interface and efficient service.

Also Read | From The Road To The Air: Uber Now Offers Flight Booking From Its App

Conclusion

IndiGo’s 6Eskai marks a significant leap forward in customer service and convenience within the airline industry. By integrating AI technology into everyday travel tasks, IndiGo not only enhances efficiency but also improves the overall customer experience. Whether you’re a frequent flyer or planning your next vacation, 6Eskai stands ready to make your journey smoother and more enjoyable.

About Shweta Srivastava

Say hello to Shweta, a tech fan who's hooked on keeping up with all things tech. When she's not exploring the latest gadgets, she's diving into a good book, clicking photos as an amateur photographer, or enjoying classic movies and music. With her love for both tech and creativity, Shweta adds her own touch to tech news in a way that's easy to understand and enjoy.

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