Key Highlights
- Provides immediate help if needed
- Allows sharing of ride details with contacts
- Verified drivers and 24/7 support
The fear of traveling alone, especially at night and that too in India, is a reality many women face. With alarming incidents of sexual assault and harassment, women often find themselves anxious about their safety while commuting. To help with these genuine concerns, Ola has many safety features that rea aimed at providing women or even men with a safer travel experience. Let’s check them out.
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SOS Button For Immediate Help
- The in-app SOS button quickly alerts Ola’s Safety Response Team and local authorities
- It sends live ride details that includes real-time location to emergency contacts
- This feature ensures that help is available at the touch of a button.
Ride Tracking With Real-Time Sharing
- Women can share ride details with friends or family in real-time
- The feature provides live location, route, driver details, and estimated time of arrival
- Loved ones can monitor the ride, adding an extra layer of security.
24/7 Customer Support And Incident Reporting
- Ola offers round-the-clock customer support to address any concerns or incidents during a ride
- Women can contact the support team directly through the app for immediate assistance
- The feature also allows passengers to report any incidents after the ride, ensuring that feedback is taken seriously.
Guardian Feature For Family Monitoring
- This allows a woman’s ride to be monitored by Ola’s safety team using advanced algorithms
- The system tracks for any unusual ride activity or deviation from the route, triggering alerts if something seems wrong
- If any irregularities are detected, the team can proactively reach out to the passenger or driver to ensure safety.
Also Read | Stay Safe With Uber: Here’s How To Activate Audio Recording For Your Rides
Conclusion
The above safety features reflect the commitment of Ola to the protection of women passengers. By integrating technology and maintaining strict safety measures, Ola aims to create a travel environment where women can feel confident and safe, whether they are traveling during the day or at night.
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