Key Highlights
- New Xiaomi SU7 breaks down
- Had travelled just 39 km
- Damage said to be unrepairable
- Xiaomi responds on the matter
Xiaomi took a leap with its first ever EV called the SU7. The first sports electric car from Xiaomi initially grabbed all the attention for right reasons such as the futuristic design approach, top-of-the-line features, and affordable rates than most of the premium EVs in the market. Xiaomi commenced the SU7 EV’s deliveries from last month in its home country China and have seen a huge interest from the audiences globally. But it seems all is not well with the SU7’s customer feedback. Concerns are being raised related to the Xiaomi’s first electric car’s reliability after an owner reported its breakdown just after 39 km of drive. Some reports also suggests the damage is unrepairable with the SU7’s broken down unit. What exactly happened? And what does Xiaomi say on this matter? Find out the details below:
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Xiaomi SU7 EV Breakdown: Here’s What Happened?
Mr. Wen, the owner of the newly purchased Xiaomi SU7 narrated an ordeal where his EV broke down just after traveling 39 kms of run. The owner got the SU7 delivered from Xiamen Xing’an delivery centre in Fujian Province, China, on May 4. Initially the car was performing well, but it broke down just after covering 39 kms.
The customer also shared a video on social media platform highlighting the reliability issue with the SU7 electric car. He stated that the car was traveling at a high speed when it abruptly broke down. He eventually had to reach out to the service centre and after taking cognizance of the matter Xiaomi representatives responded and got the car towed back to the Changsha service centre. Soon after, concerns from the potential buyers started pouring in online questioning the reliability with the Xiaomi SU7 in long term.
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The Breakdown Issue?
As per Xiaomi, the SU7 breakdown occurred due to a software misidentification where the DPB/ BCP (primary brake controller) “misidentified and degraded” which eventually activated the backup braking method. This further led the auxiliary brake comtroller (ESP/ BCS) to respond directly triggering the braking system and vehicle stoppage. This entire issue then displayed braking system failure on the instrument console.
The brand also clarified that the when the backup braking system is activated, the ESP utilizes the DPB brake fluid for improved braking pressure. Since the braking module tends to switch between the primary and secondary system, it led to a decreased cylinder pressure valve of the main brake dropping it down to 0.
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What Does Xiaomi Say?
Wang Hua, Xiaomi Group’s Public Relations Department executive, released a statement addressing the issue and concerns with the SU7 EV. According to Hua, this breakdown of the SU7 just after 39 km happened due to a software bug and a fix has been provided for the same by the brand’s Automotive Department.
